Database maintenance affecting the apps
Jan 14, 14:12 CETCompleted - Update has been completed without any downtimeJan 14, 13:31 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 12,...
View ArticleSmart AC Control HomeKit issue mainly affecting iOS 15.2
Feb 7, 14:28 CETResolved - Today, we have released a firmware update (version 95.0) for the Smart AC Control V3+ that should fix the HomeKit issues that were introduced by the iOS 15.2 update. Please...
View ArticlePartial outage of the tado app / web app.
Mar 29, 18:33 CESTResolved - This incident has been resolved.Mar 29, 18:06 CESTInvestigating - A 2nd issue (potentially unrelated) has just appeared. We are back to the investigation.Mar 29, 17:52...
View ArticleDatabase outage affecting the tado° app and devices connectivity
Mar 29, 18:48 CESTResolved - This incident has been resolved.Mar 29, 18:20 CESTMonitoring - A fix has been implemented and we are monitoring the results.Mar 29, 18:07 CESTInvestigating - We have...
View Articledegraded performance affecting the Room Climate Report in the tado app
Apr 1, 11:12 CESTResolved - This incident has been resolved.Mar 31, 22:18 CESTUpdate - We are still following up on the issue.Mar 31, 20:30 CESTUpdate - We are continuing to monitor for any further...
View ArticleDatabase maintenance for the tado° app
Jul 14, 15:15 CESTCompleted - The maintenance is now complete. No operations were affected!Jul 14, 15:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as...
View ArticleDatabase maintenance for the tado° app
Sep 7, 15:05 CESTCompleted - The scheduled maintenance has been completed.Sep 7, 14:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 5,...
View ArticleDatabase maintenance for the tado° app
Sep 14, 14:24 CESTCompleted - The scheduled maintenance has been completed.Sep 14, 14:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 13,...
View Articledegraded performance affecting the tado° devices
Sep 14, 15:07 CESTResolved - We have been monitoring our system and everything should be back to normal. You should be able to control your devices through the tado° app. The Smart Schedule should also...
View Articledegraded performance affecting Room Climate Report in the tado° app
Sep 16, 22:06 CESTResolved - This incident has been resolved.Sep 16, 16:40 CESTMonitoring - Our timeseries database powering the Room Climate Report is showing good signs of recovery, especially in the...
View ArticleRoom Climate Report database maintenance
Sep 21, 11:00 CESTCompleted - The scheduled maintenance has been completed.Sep 21, 10:00 CESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 20,...
View ArticleDatabase maintenance affecting the tado° app
Nov 10, 11:04 CETCompleted - The scheduled maintenance has been completed.Nov 10, 09:30 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 4,...
View ArticleDegraded performance affecting the tado° Smart schedule and Open window...
Nov 16, 16:27 CETResolved - This incident has been resolved.Nov 16, 16:26 CETUpdate - This incident has been resolved.Nov 16, 16:01 CETInvestigating - We have identified an incident affecting parts of...
View ArticleDatabase maintenance delaying the tado° app to device communication
Nov 17, 11:20 CETCompleted - The scheduled maintenance has been completed.Nov 17, 11:09 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 15,...
View ArticleDatabase maintenance affecting the tado° app
Nov 22, 13:47 CETCompleted - The scheduled maintenance has been completed.Nov 22, 13:00 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 21,...
View ArticleDatabase maintenance affecting the tado° app
Dec 13, 17:45 CETCompleted - The scheduled maintenance has been completed.Dec 13, 14:18 CETVerifying - Verification is currently underway for the maintenance items.Dec 13, 13:00 CETIn progress -...
View ArticleMaintenance affecting device connectivity
Sep 18, 10:17 CESTCompleted - Update is completed successfully.Thank you for your patience.Sep 18, 10:15 CESTUpdate - Scheduled maintenance is still in progress. We will provide updates as...
View Articledegraded performance affecting the tado° app
Nov 9, 21:28 CETResolved - This incident has been resolved.Nov 9, 21:22 CETMonitoring - A fix has been implemented and we are monitoring the results.Nov 9, 21:15 CETUpdate - We are continuing to work...
View Articledegraded performance affecting the tado° app
Nov 15, 16:01 CETResolved - This incident has been resolved.Nov 15, 11:52 CETIdentified - We have identified an incident affecting our app. Some customers are experiencing an error loading the app.If...
View ArticleDatabase maintenance affecting the tado° app
Nov 16, 14:17 CETCompleted - The scheduled maintenance has been completed.Nov 16, 14:09 CETVerifying - Verification is currently underway for the maintenance items.Nov 16, 13:12 CETIn progress -...
View ArticleDatabase maintenance affecting the tado° app
Jan 11, 12:59 CETCompleted - The scheduled maintenance has been completed.Jan 11, 12:07 CETIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 9,...
View Articledegraded performance affecting the tado° app
Feb 7, 21:49 CETResolved - This incident has been resolved.Feb 7, 21:17 CETUpdate - We are continuing to work on a fix for this issue.Feb 7, 21:09 CETUpdate - We are continuing to work on a fix for...
View Articledegraded performance affecting Room Climate Report in the tado° app
Mar 15, 19:03 CETResolved - This incident has been resolved.Mar 15, 18:18 CETInvestigating - We have identified an incident affecting the performance of the Room Climate Report in the app. You might...
View Articledegraded performance affecting the tado° app
Mar 31, 04:55 CESTResolved - This incident has been resolved.Mar 31, 04:02 CESTIdentified - We have identified an incident affecting our app. Please subscribe to our status page for further updates and...
View ArticleDatabase maintenance affecting the tado° app
Apr 9, 13:30 CESTCompleted - The scheduled maintenance has been completed.Apr 9, 11:01 CESTVerifying - Verification is currently underway for the maintenance items.Apr 9, 10:24 CESTIn progress -...
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